Tender Statement

When writing tenders you will want to ask for evidence of accessibility testing. You could use the following to help structure your accessibility tender information.

Digital Accessibility Standards

Services procured, commissioned or designed by the Supplier shall comply with:

  1. The World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines (WCAG) 2.1 Conformance Level AA;
  2. EN 301 549 Functional Accessibility Requirements applicable to ICT products and services

Accessibility Testing

We require that all digital products/services procured, commissioned / designed by the Supplier must be subject to a MANUAL Accessibility test prior to live deployment.

The Manual Test must be carried out using the WebAIM WCAG 2.1 Checklist and the Supplier must share the testing results with the responsible officer for sign off prior to live deployment.

All digital products should be tested against the predominant O/S platforms and web browsers (both desktop and mobile) in use by both us internally and our customers at the point of testing including (but not limited to):

●  Microsoft Windows based browsers (Edge, Internet Explorer)

●  Google Chrome (desktop version)

●  Apple devices utilising Safari (iPhones, iPads)

●  Android based phones & tablets.

Screen Readers

For the screen reader element of Manual Accessibility testing, NVDA screen reader MUST be used.

Hardware devices

We require that all hardware-based IT products/services procured, commissioned or designed by the Supplier have been fully tested against the standards listed above and if applicable also tested against ISO 9241-210:2019 Ergonomics of Human-system interaction.